Service & Delivery

At Oscrete, we pride ourselves on offering a wide range of high-quality products to meet the needs of our customers. With nearly 150 liquid and powdered admixtures, as well as a selection of ancillary products, we understand that reliable service and timely delivery are crucial to keeping your projects on track.

Our Customer Service Department, based at our Bradford office, is available Monday to Friday from 8.30am – 5.00pm. The team can be reached on 01274 086299 or by email at sales@oscrete.com, and are always ready to assist with enquiries, orders, and delivery arrangements.

Delivery Options

We deliver both liquid admixtures and performance additive powders, using our own fleet vehicles whenever possible to ensure consistency and care in handling. For larger requirements, we also provide a bulk tanker delivery service, giving customers flexibility in how products are supplied.

To accommodate different needs, we offer three delivery types:

48-Hour Delivery (Express) For our most popular products, we provide a fast-track service, ensuring orders placed before 12 noon arrive within two working days. These items are kept in stock for prompt dispatch and delivered via our own fleet or trusted couriers.
5-Day Delivery (Standard) For less frequently ordered products, we offer a standard delivery window of five working days. These items are generally in stock but can be manufactured quickly if additional quantities are required.
Delivery TBA (Made to Order) Certain non-stock or specialist products are made to order, with delivery times confirmed at the point of purchase. Our team will advise and arrange production to meet your requirements.

Ireland Deliveries

Across Ireland, our sister company Adcrete provides nationwide delivery. Customers should speak directly to Adcrete for lead times and charges, as in some cases next-day delivery may be available. This partnership ensures that customers in Ireland benefit from the same level of service and product expertise as those in the UK. Contact Adcrete on 028 92626735 or email sales@adcrete.co.uk

Supporting Your Business

Oscrete understands the importance of keeping projects on schedule, and our goal is to make delivery as seamless as possible. If products are required sooner than the typical delivery windows, our customer service team will work with you to find a tailored solution.

Please note that a delivery charge of £65 applies to orders below a full pallet or under a specified quantity threshold.

Contact Us

For more information on Oscrete’s extensive range of admixtures and specialist products, speak to your local Technical Sales Manager or contact our Customer Services team on 01274 086299 or sales@oscrete.com.