At Oscrete we take your privacy seriously and are committed to protecting all data submitted through our website in accordance with GDPR regulations. If you require information not detailed in this Privacy Notice, please contact us at info@oscrete.com, we will be happy to assist you.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
It would be helpful to start by explaining some key terms used in this notice:
| corporate subscriber | A corporate body with separate legal status such as a company and limited liability partnerships |
| data protection laws | The UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003, and the Data (Use and Access) Act 2025 |
| direct marketing | The communication (by whatever means) of advertising or marketing material which is direct to particular individuals |
| personal data | Any information relating to an identified or identifiable individual |
| We, us, our, Oscrete | Oscrete UK Limited, a company registered in England and Wales under company number 13537420 and part of the Christeyns group. Our registered address is Oscrete c/o Christeyns UK Limited, Rutland Street, Bradford, England, BD4 7EA You can contact us on:
We are registered with the Information Commissioner’s Office under number: ZB284260 |
| Website | Means this website: https://www.oscrete.com |
When you engage with Oscrete, whether through our Website, social profiles or other platforms, you may provide us with certain information, and we may collect additional data to enhance your experience and improve our services. This information may include: your name, email address, postal mailing address, telephone number, demographic information or other “personal information”.
Additionally, we gather:
At Oscrete, we are committed to ensuring transparency and integrity in our data collection practices. Here’s how we gather personal data:
We collect most of this personal data directly from you when you interact with sales representatives, use our Website and when you purchase products from us. However, we may also collect information:
We primarily use your personal data to provide our services to you as part of our contract.
Under data protection law, we can only use your personal data if we have a proper reason, e.g.:
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests.
The table below explains what we use your personal data for and why.
| What we use your personal data for | Our reasons |
|---|---|
| Providing products and services to you | To perform our contract with you or to take steps at your request before entering into a contract |
| Preventing and detecting fraud against you or us | For our legitimate interest, i.e. to minimise fraud that could be damaging for you and/or us |
| Conducting checks to identify our customers and verify their identity | Depending on the circumstances: —to comply with our legal and regulatory obligations —for our legitimate interests |
| To enforce legal rights or defend or undertake legal proceedings | Depending on the circumstances: —to comply with our legal and regulatory obligations; —in other cases, for our legitimate interests, i.e. to protect our business, interests and rights |
| Operational reasons, such as improving efficiency, training and quality control | For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you at the best price |
| Ensuring the confidentiality of commercially sensitive information | Depending on the circumstances: —for our legitimate interests, i.e. to protect trade secrets and other commercially valuable information; —to comply with our legal and regulatory obligations |
| Statutory returns | To comply with our legal and regulatory obligations |
| Marketing our services and those of selected third parties to: —existing and former customers; —third parties who have previously expressed an interest in our services; —third parties with whom we have had no previous dealings. |
With consent; or for our legitimate interests as explained below in the marketing section below. |
| Credit reference checks via external credit reference agencies | For our legitimate interests, i.e. to ensure our customers are likely to be able to pay for our products and services |
| To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency
In such cases information will be anonymised where possible and only shared where necessary |
Depending on the circumstances: —to comply with our legal and regulatory obligations; —in other cases, for our legitimate interests, i.e. to protect, realise or grow the value in our business and assets |
If you are a corporate subscriber:
We can market to you if you consent to us sending marketing communications or where we have a legitimate interest in using your personal data for marketing purposes. We will use your personal data to send you updates (by email) about our products, including exclusive offers, promotions or new products.
We have a legitimate interest in using your personal data for marketing purposes as a corporate subscriber.
You have the right to opt out of receiving marketing communications at any time by:
We may ask you to confirm or update your marketing preferences if you ask us to provide further products.
We routinely share personal data with:
We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on them to ensure they can only use your personal data to provide services to us and to you.
We or the third parties mentioned above occasionally also share personal data with:
We will not share your personal data with any other third party.
Personal data may be held at our offices and those of our group companies, third party agencies, service providers, representatives and agents as described above (see above: ‘Who we share your personal data with’).
Some of these third parties may be based outside the UK. In those cases we will comply with applicable UK laws designed to ensure the privacy of your personal data.
We will transfer your personal data to:
Under data protection laws, we can only transfer your personal data to a country outside the UK and EEA where:
Where we transfer your personal data outside the UK or EEA, we do so on the basis of an adequacy. In the event we cannot or choose not to continue to rely on either of those mechanisms at any time, we will not transfer your personal data outside the UK and EEA unless we can do so on the basis of an alternative mechanism or exception provided by UK data protection law and reflected in an update to this notice.
Any changes to the destinations to which we send personal data or in the transfer mechanisms we rely on to transfer personal data internationally will be notified to you in accordance with the section on ‘Changes to this privacy notice’ below.
How long do we store personal data?
We retain personal information for as long as necessary for the relevant activity, in accordance with legal obligations and other considerations. Different retention periods apply for different types of personal data. If we are no longer providing services to you, we will usually delete or anonymise your account data after 6 years. You have the right to request a copy of your data and request its deletion at any time.
Your rights
You have the following rights, which you can exercise free of charge:
| Access | The right to be provided with a copy of your personal data (where it is proportionate and reasonable for us to do so) |
| Rectification | The right to require us to correct any mistakes in your personal data |
| Erasure (also known as the right to be forgotten) | The right to require us to delete your personal data—in certain situations |
| Restriction of processing | The right to require us to restrict processing of your personal data in certain circumstances, e.g. if you contest the accuracy of the data |
| Data portability | The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations |
| To object | The right to object: —at any time to your personal data being processed for direct marketing (including profiling); —in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims |
| Not to be subject to automated individual decision making | The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you |
| The right to withdraw consent | f you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consent by contacting us at [info@oscrete.com] Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn |
If you would like to exercise any of those rights, please:
We have appropriate security measures to prevent personal data from being lost accidentally, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Our security measures include encrypting data and security controls which protect our IT infrastructure from external attack and unauthorised access. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality.
How is your personal information protected?
Our commitment to safeguarding your personal information encompasses several key strategies:
By implementing these comprehensive measures, we strive to maintain the highest standards of security and confidentiality in handling your personal information.
To further enhance security, it is essential for you to adhere to access controls, such as effective username and password management, and other provisions outlined in our Terms. By taking these precautions, you can help mitigate the risk of unauthorized access to your account and the devices used to access our site(s).
You can contact us by post, email or telephone if you have any questions about this privacy notice or the information we hold about you, to exercise a right under date protection law or to make a complaint.
Our contact details are shown below:
You may also lodge a complaint with the Information Commissioner’s Office (ICO), if you think your data protection rights have been breached in any way by us and you have already made a complaint to us in the first instance and you remain unsatisfied with the complaint outcome. You may contact the ICO at:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or at www.ico.org.uk.
Links
Oscretey offers links to other websites solely for informational purposes and in good faith. Oscrete disclaims any liability for the content of any website that is connected to this one.
Copyright and Trade Marks
This website contains only content that is either owned by Oscrete or has been replicated with permission from other copyright holders. All rights are reserved. No materials may be copied, modified, published, broadcast or otherwise distributed without the prior written permission of Oscrete.
Disclaimer
Regarding the accuracy or usefulness of the information on this website for any purpose, Oscrete makes no guarantees or claims of any sort. All the aforementioned information is given “as is” and comes with a clear disclaimer of any claims regarding its merchantability, applicability, ownership, and/or non-infringement.
Oscrete disclaims all warranties and guarantees, expressed or implied, regarding the availability of error-free, uninterrupted services through this website or the absence of viruses or other malicious computer code on the website or the server that hosts it. Oscrete, its workers, or representatives will never be held responsible for any direct, indirect, or consequential losses brought on by using this website.
This disclaimer and limitation only take effect to the degree allowed by law, and it supersedes any express disclaimers in any written licence or subscription agreement that Oscrete may have regarding the use of any online services made available through this website.
Interactive material
This website may have sections where people can upload their own content. User-posted content does not always represent Oscrete opinions. By uploading content to this website, you warrant that you own all necessary rights to the content, that it won’t violate anyone else’s intellectual property rights and that it won’t be defamatory, illegal, threatening, pornographic, or in any other way objectionable.
Any content posted by users that Oscrete finds offensive, illegal, threatening, vulgar, or otherwise inappropriate may be reviewed, edited, or removed at its sole discretion. Despite the aforementioned, Oscrete hereby explicitly disclaims all duty and responsibility for any content shared by third parties on this website.
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested, or where permitted by applicable data protection laws, we can rely on our legitimate interests.
[You can withdraw any consent to the use of cookies or manage any other cookie preferences by rejecting cookies within our consent banner or clicking on the ‘Cookie preferences’ icon at the bottom of any page on our site. You can then untick boxes as appropriate to the mechanism. It may be necessary to refresh the page for the updated settings to take effect.]
Necessary cookies (Always active)
These cookies are needed for the website’s functionality and cannot be disabled in our systems. They are often set in reaction to actions you perform, such as changing your privacy settings, checking in or filling out forms. While you can configure your browser to block or notify you of certain cookies, some aspects of the site may not function properly if you do so.
Oscrete processes cookies for legitimate reasons, including:
Performance cookies
These cookies enable us to count visits and traffic sources so we can measure and improve the performance of our site. They enable us to discern which pages are most and least frequented and how visitors move through the site. All information collected by these cookies is aggregated and therefore anonymous until you submit personal data through a form.
The processing of these cookies is possible thanks to your unambiguous consent given in your cookie selection on the website banner or cookie preference settings. You can revoke your consent at any time on the cookie preference settings (without affecting the legality of processing that occurred before revocation).
Functional cookies
These cookies enable the website to offer improved functionality and personalisation. They may be established by us or by third-party providers whose services we’ve incorporated into our pages. If you do not allow these cookies, some or all these services may not function properly.
The processing of these cookies is possible thanks to your unambiguous consent given in your cookie selection on the website banner or cookie preference settings. You can revoke your consent at any time on the cookie preference settings (without affecting the legality of processing that occurred before revocation).
Targeting cookies
Cookies may be placed on our site by us or our advertising partners. They serve to construct a profile of your interests to display relevant advertisements on other sites. Although they don’t directly store personal data, they uniquely identify your browser and internet device. Disabling these cookies will result in less personalised advertising.
The processing of these cookies is possible thanks to your unambiguous consent given in your cookie selection on the website banner or cookie preference settings. You can revoke your consent at any time on the cookie preference settings (without affecting the legality of processing that occurred before revocation).
More important third-party cookies
Below are the most important third-party cookies. A complete and detailed list of third-party cookies can be found in the cookie preference settings, where cookie details such as name, host, duration, and description are listed.
This Privacy Policy was last updated in December 2025. We may change this privacy notice from time to time – please check this privacy notice for any updates
| Christeyns HQ | Afrikalaan 182, 9000 Gent, BELGIUM | info@christeyns.com | +32 9 223 28 71 |
| Oscrete UK Ltd. | Rutland Street, Broomfields, Bradford, BD4 7EA, UNITED KINGDOM | info@oscrete.com | +44 1274 086 299 |
| Christeyns UK Ltd. | Rutland Street, Broomfields, Bradford BD4 7EA, UNITED KINGDOM | enquiry.uk@christeyns.com | +44 1274 393 286 |
